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Return Policy ~
- Returns are not accepted unless - Goods are damaged or you have received an incorrect product.
- All our products are made with love and we are confident that it would meet your expectations.
- All tags should be intact.
- Product should be unused.
- Credit note will be issued for any exchange made.
- If the order or the items you want to cancel have not been shipped, you can cancel the order by informing us on firstname.lastname@example.org. In such case order will be cancelled and money would be refunded with seven days of return request.
- We expect you to return the product in the same condition as it was delivered to you. Please ensure of the return within three days from the time of receiving the order
- Exchange the product for an alternative product for a similar or equal value.
- We can refund the price you have paid within seven working days (Incase of damaged or wrong item received)
Shipping Policy ~
- All payments can be made via Bank Transfer/ NEFT, PAYTM or Google Pay.
- All prices are inclusive of taxes
- Free shipping is available across India on orders above Rs.1000/-.
- Additional Rs.100/- will be applied on orders below that.
- You will receive an email and sms upon confirmation of the order.
- Upon dispatch, tracking number would be generated which you can use to track your parcel on our courier partners website.
- After receiving the confirmation, we ship the product within two to three working days and try to deliver within seven working days.
- For any urgent delivery, we request you to connect with us. We can make an express shipping available at an additional charge.
- Please note Amber Jaipur is not responsible for any delay in delivery due to weather conditions, state affairs or clearance issues.
- If your pin code is not served by our courier partner, we would reach out to you for an alternate solution to make the product accessible to you.